Nikhil

Top Scholar@ElevateIQ University

No-code Developer

Top Scholar

Brand Designer

Dog Lover

Score = 8.8/10

🏆 Top Scholar CAIPM

🏆 Top Scholar

Score = 8.8/10

Driven and impact-oriented Product Intern with hands-on experience contributing to the development and improvement of digital products. Experienced in supporting the product lifecycle—from problem discovery and requirement definition to execution and performance tracking. Skilled in collaborating with cross-functional teams including engineering, design, and business stakeholders to deliver user-centric solutions. Actively contributes to defining use cases, refining requirements, and aligning execution with product goals. Passionate about leveraging data, user insights, and experimentation to drive product growth, engagement, and retention while continuously strengthening product thinking and execution skills.

Skills

Product Skills

Product Strategy, Requirement Gathering, PRD Writing, User Research, User Journey Mapping, Feature Prioritization, A/B Testing, KPI Definition, Roadmapping

AI & Tech Skills

Figma (Wireframing), Notion (Documentation), Jira (Agile & Sprint Management), API Understanding, Postman, AI Tools (Prompting & Research)

Case Studies

Case Study 1

Increase Repeat Orders on Zepto

Problem

A large percentage of users place their first order but do not return, leading to low retention and LTV.

Root Cause Analysis

  • Lack of habit formation for grocery purchases

  • Users forget to reorder essentials

  • No strong personalization in recommendations

User Insights

  • “I only order when I urgently need something”

  • “I forget to reorder regular items like milk or bread”

Solution

1. Smart Reorder System

  • Auto-suggest frequently bought items

  • “Reorder in 10 seconds” feature

2. Subscription Model

  • Daily/weekly subscription for essentials (milk, fruits)

3. Personalized Nudges

  • Push notifications based on past order timing

  • “You might be running out of…” alerts

Impact

  • Increased repeat purchase rate by +25%

  • Improved orders per user per month

  • Strengthened user retention

Key Metrics

Repeat Purchase Rate, Orders/User/Month, Retention Rate, LTV

Case Study 2

Improve Engagement in CRED Rewards

Problem

Low engagement in the Rewards section, despite high traffic on the app.

Root Cause Analysis

  • Users don’t understand the value of rewards

  • Rewards feel static and non-exciting

  • Low visibility of rewards section

User Insights

  • “I don’t know what I get from rewards”

  • “It doesn’t feel exciting or useful”

Solution

1. Gamification Layer

  • Introduced spin wheel, daily streaks, and surprise rewards

  • Created habit loops through daily engagement

2. Personalization

  • Recommended rewards based on spending patterns

  • Highlighted high-value deals for each user

3. Improved Visibility

  • Rewards section surfaced on homepage

  • Nudges during bill payment journey

Impact

  • Increased rewards engagement by +40%

  • Improved DAU/MAU ratio

  • Increased reward redemption rate

Key Metrics

Feature Engagement Rate, DAU/MAU, Reward Redemption Rate

About Me

Results-driven Product Intern with hands-on experience contributing to the development and optimization of digital products. Gained exposure across the product lifecycle—from identifying user problems and supporting solution development to tracking performance through data.

Enjoys working at the intersection of user needs, business goals, and technology, collaborating with cross-functional teams to deliver meaningful features. Brings a strong interest in solving growth and engagement challenges using data-driven insights and experimentation.

Focused on execution and continuous learning, with the goal of building scalable products that create real user value while driving measurable business outcomes.

1) Completed Certified AI Product Manager Program at ElevateIQ University

2) Gained hands-on experience working as an Associate Product Manager in a real-world product environment

3) Worked on product features across growth, engagement, and retention use cases

4) Conducted user research, funnel analysis, and root cause analysis to identify product opportunities

5) Built PRDs, user flows, and collaborated with engineering & design teams for feature execution

6) Practiced data-driven decision making using SQL, Excel, and product analytics tools (Mixpanel/GA)

7) Designed and analyzed A/B experiments to improve product performance Worked in an Agile environment (Jira) with sprint planning and delivery cycles

8) Focused on improving key metrics such as conversion rate, retention, and feature adoption

Nikhil

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